PRIVACY POLICY
WHAT INFORMATION DO WE COLLECT
We ask for your full name, shipping address, billing address, e-mail address, phone number and credit card information. We maintain this information on the secured servers to create an easy experience in return visits and for promotional purposes. It is optional for visitors, however, if you do want to purchase from “our site” we do require you to have a personal account. This insures you will have a secure space to view and record your preferences and order history.
HOW WE COLLECT YOUR INFORMATION:
When you register as an “Account Holder” to place an order on DashTray.com site, we ask for your information. We also use “cookies” to provide an enhanced user friendly experience. Cookies are small pieces of information from “our site” or our service providers’ site(s) that cross over to your computer while browsing “our site”. Cookies occur when anyone visits “our site” as an unregistered user and registered account holders alike and provide information about your interactions and choices during your previous visit. This assists us in serving you better! Every time you visit “our site”, your browser remembers these pieces of information. This enables us to show you content you prefer, first, enhance your shopping experience as well as speeds up the processing of your orders. You can allow or disallow cookies in your web browser settings.
HOW WE USE & PROTECT YOUR INFORMATION:
Your private information is secure with us! Our website host and service providers use the state of the art security protocols which meet the compliance requirements of the governing agencies to maintain and protect your information. We (Certified Essential Oil Solutions (SP),
our website hosting partners or other service providers who assist us in operating “our site”) do not share your information with anyone by selling, trading or transferring your personal identity information unless we provide you with advance notice. Your information is stored on a secured server to create a personalized site experience, for efficiency in the checkout process, to access your order history and to include you in our promotions and notifications. Otherwise, your private information, in part or entirety is not distributed to any third party. The information we collect is used for the sole purpose of providing you with a positive site experience and providing you with the best content and product selections personalized for you. We may, however, release your information when required to comply with the law, protect the rights of others and / or our own rights.
We may at times within our Blog or in other areas of “our site” provide you with links to outside sites to view more information for educational purposes. We assume no responsibility or liability for any occurrences while visiting these linked sites. Those sites have their own privacy policies for which you assume responsibility to know and abide by. We do however, encourage and appreciate your feedback about your experience or information from the linked sites, especially any security issues you may experience.
RETURN/REFUND POLICY 
You can initiate a return for new items within 30 days of delivery for a refund.* You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 45 days of delivery (see Product-Specific Return Policies for exceptions). We inspect all returned items and award a partial refund for opened or used products. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
 
SHIPPING/DELIVERY POLICY
It is our pledge to fulfill your order within 3 days of receiving your order and ship it out on the fourth day after receipt, at the latest. Please consider this leave time to insure you have your products when needed. Orders are shipped via US Postal Service using Priority Flat Rate Mail Boxes or Priority Flat Rate Mail Envelopes, which includes tracking number. This method also allows for packages being delivered to a US P O Box, unlike other shippers. Priority Flat Rate Service is a 3-5 business day delivery, depending on where it is being shipped
but may be delayed a day around a Holiday. Shipping is taxable. The cost of shipping with tax will be added to your product total and auto-calculated in checkout.
By clicking continue or continuing to use totaltray.com website, you acknowledge that you agree and accept our Privacy Policy and Terms of Use as stated here. When using the “Certified Essential Oil Solutions” website (here forward “our website” or “our site”) we collect your information.