YVAN ARSHOUN Saint-Lazare, Quebec, J7T 1Z5 PROFESSIONAL EXPERIENCE John Abbott College - Sainte-Anne-De-Bellevue - 10/08-Present Physics Lab Technician - Design and build prototypes to study projects for “Physics for Engineers” students - Design and build custom electronic and mechanical items based on staff requirements - Prepare classes and set up labs for Physics teachers/students - Repair instrumentation equipment SF Marketing (Digiflex Division) - Dorval - 09/02-10/08 Project Manager/Product Specialist/Acting Product Manager - Key person for most matters pertaining to Digiflex (Canada’s top manufacturer and supplier of high end professional audio/video/broadcast Interconnect products: Cabling systems, panels, fully customized products, etc.) - Instrumental in restoration of Digiflex image and significant increase in sales - Main contact between company, customers and sub-contractors/suppliers - Bring high level of service and administrative & technical support to customers, sales force and internal staff - Manage entire product development cycle (from design to marketing) - Design new (& improve existing) products (metalwork, electronic circuits, cabling, etc.) - Calculate production costs and establish/maintain selling prices for entire product line - Prepare all data for, and supply instructions to Marketing department for price lists, addendum's promotions, press releases, flyers, web site, packaging design, etc. - Prepare quotations for custom products, consultant tenders and major projects (casinos, studios, big name act touring systems, broadcasters, etc.) - Prepare BOMs and manufacturing files for production and outsourcing (shop drawings, CAD files for machining, engraving, silk-screening, PCB artwork, etc.) - Prepare detailed production and packaging instructions for production and suppliers - Coordinate production of major projects/ensure requirements are met/exceeded - Determine product specs and make product spec sheets - Source raw materials - Quality control for production department and suppliers - Conduct Times and Measurements analysis for production department - Find solutions to production issues - Improve production and administrative working methods/increase efficiency - Develop highly advanced automated MS Excel systems for myself and staff - Generate UPC codes and maintain UPC code database - Shop for production machinery (CNC milling machine, laser engraver, etc.) - Perform Return On Investment analyses - Design and build trade show displays (physical display and video presentations) - Create graphics/take pictures for price lists, flyers, etc. - Train staff and do presentations - Give tours of facility to visiting customers and suppliers - Represent Digiflex at trade shows - Initiate implementation of ISO style quality management system - Design production layout for new building - Design, manage & supervise compressed air network installation in new building - Participate in ERP system implementation (JD Edwards) - Manage wide variety of other projects & actively involved in majority of other Digiflex division matters Nortel Networks - Ville Saint-Laurent - 04/00-02/01 Outsourcing Customer Service (“Operator”), (ISO environment) - Customer service and support to sub-contractors using BAAN and GPSM systems - In charge of 24h delivery of inventory: Manage all stages of stock order process - Create and implement “Planned Deliveries” Excel based order and inventory system - Assemble electronic circuits and complete assembly of high end networking products Protec Microsystems/Jeltech Electronics - Pointe-Claire - 03/96-08/99 Production Supervisor (ISO environment) - Manage employee work and prepare production reports - Plan/solve issues for circuit board production lines (SMT/Thru-Hole) - Conduct job interviews/select candidates - Implement efficient working methods/assure prompt turnover and quality in compliance with ISO 9002 and IPC standards - Assist R&D team and customers on production challenges Technician / Operator (ISO environment) - In charge of special projects, prototypes and critical jobs - Assistance in R&D projects - Electronic circuit testing, troubleshooting, repair, touch-up, IC programming - Operate various SMT and Thru-Hole assembly equipment SCI Systems - Dorval - 01/95-08/95 SMT Line Operator (ISO environment) - Operate production lines, circuit board testing, assembly, inspection Radio Shack Fairview - Pointe-Claire - 01/93-12/93 Assistant Manager - Sell and order electronic products - Replace manager ACADEMIC EXPERIENCE - Inventory Management course; Concordia University John Molson School of Business (04/’05) - Norms and procedures for IPC, ISO 9000 and ISO14001 (‘95, ’96 -‘99, ’00 - ‘01) - Electronic component identification and quality standards (‘95, ’96 -‘99, ’00 - ‘01) - SMT, Thru-Hole and Fine Pitch technologies soldering; Nortel Networks (03/’00) - CareerTrack supervision course; Protec Microsystems (02/’99) - Panasert SMT machine operation certificate; Protec Microsystems (01/’99) - Energy Management (electronics) courses; John Abbott College (09/’91 - 12/’92) - Secondary School Diploma; École Secondaire Vaudreuil (08/’86 - 06/’91) LANGUAGES - English, writen and spoken fluently - French, writen and spoken fluently SOFTWARE USED - MS Office: Custom design of advanced fully automated systems based on Excel - AutoCAD - Multisim (Electronics Workbench Pro) - Super PCB - Adobe Photoshop - JDE EnterpriseOne - Wide range of professional audio software ADDITIONAL - Competent - Master of polyvalence, one of the most useful employees to have in a company, enjoy variety - Innate project management abilities, made to make things happen, push processes - Very analytical and technically minded, very strong problem-solving abilities, hands-on - Passionate about work, demanding on quality, quick learner and eager to learn - Leader in creative solutions/Outstanding brainstorming abilities - Worked on the circuit board assembly on the MIM project for the Canadian Space Agency use on the space shuttle Discovery in August 1997 - Designed and managed the production of elaborate electronic interconnection systems for CBC, Bryan Adams, Tom Cochrane, Sarah McLachlan, various amphitheaters, casinos, etc. - Always eager for new challenges and comfortable working under pressure - Advanced knowledge of computers and their applications (build my own and others’ computers) - Design and build my own audio electronic equipment/musical instruments/loudspeakers - Proficient use of professional audio equipment - Recorded and produced many CDs/demos and audio projects - Participated in concert sound for many acts and events since 1994; including Blue Rodeo, Boogie Wonder Band, Karen Young, Beach Party CKOI, etc. - Re-mastered the audio on Eric Lapointe’s DVD “Invitez les Vautours” - Member of SHARE audio/video workshops - Exceptional manual dexterity - Class 3 (biomedical and aerospace grade) electronic circuit assembly; expert in soldering and critical work on electronic circuit boards including fine-pitch components - Abilities in Web site and graphic design